In 2023, RRC were contacted by LSG Sky Chefs to assist them in developing and delivering a tailored course to enhance their employees’ ability to manage risk effectively in their respective roles, and offer a consistent approach to risk assessment across their network.
Having previously sent staff to attend RRC’s NEBOSH HSE Award in Managing Risks and Risk Assessment at Work open courses, they were impressed by the positive reception of the training. Upon contacting RRC, they worked together with RRC’s Course Development team to create a bespoke risk assessment course titled LSG Safety Champion in Risk Assessment. This specialised course aimed to share best practice using relevant case studies tailored specifically to LSG Sky Chefs, ensuring alignment with the challenges encountered in their workplaces globally.
“From course development onwards, RRC’s approach was consistently professional, positive, supportive and punctual. RRC did an outstanding job.”
To cater to delegates spanning different time zones, RRC structured the course to be delivered in two sessions across two days via Zoom. This scheduling strategy allowed flexibility for participants worldwide, reaching individuals from various regions, such as Asia, Africa and the Americas.
The course was designed to be highly interactive, with opportunities for group discussions and engagement, highlighting the importance of communication in managing risks effectively. The content aimed to give attendees an understanding of key terminology, risk assessment processes and best practices, thereby promoting consistent risk management standards across LSG Sky Chefs.
LSG Sky Chefs organisers acknowledged RRC’s professional and punctual approach throughout the course development process, stating:
“From course development onwards, RRC’s approach was consistently professional, positive, supportive and punctual. RRC did an outstanding job.”
Likewise, attendees of both sessions came away delighted by both the course content and the tutor’s delivery, with one participant remarking,
“The workshop was really great and we received positive feedback from all regions. The knowledge and skills shared during the training were invaluable to all of us.”
