Certificates Information

After completing your NEBOSH, IOSH or IEMA qualification with RRC, you will be sent your certificate either from RRC or the awarding body directly. Depending on the course you have completed, the timeframe for receiving your certificate will vary. Below are details for the different awarding bodies and qualification levels. If you have lost your original certificate, there are details of how to request a replacement.

Got Any Questions?

Direct Line +44 (0)208 944 3100

UK Freephone 0800 756 9410

Email: certificate@rrc.co.uk

NEBOSH Certificate Information

Based on the level of qualification, the process for receiving your certificate will vary. The below information outlines the process for the different qualification levels. Please allow 6 weeks for RRC to process and dispatch certificates. If you have any questions regarding your NEBOSH Certificate, please email certificate@rrc.co.uk.

NEBOSH Awards and Certificates

Upon completion of your NEBOSH Award or Certificate course, you will be issued one physical certificate once all units have been completed. These are issued from NEBOSH to RRC within 20 working days of the official results date. They are then processed by RRC, who will contact you directly to arrange dispatch. 

NEBOSH Diploma

For NEBOSH Diploma level qualifications you will receive 1 physical certificate for each unit, plus a final parchment once the entire course is completed. For each unit passed, we will contact you to confirm if you would like to receive your certificate for that unit, or for us to hold it and send it once all units have been completed. For Diploma students based in the UK, you will receive your certificates and final parchments directly from NEBOSH. As such, it is important that you ensure your postal address is up-to-date. You can update your address either by contacting RRC, or NEBOSH directly.

IOSH Certificate Information

Once you have completed your IOSH qualification, you will receive one physical copy of your certificate. RRC will contact you to arrange despatch. Please allow 6 weeks for RRC to contact you.

IEMA Certificate Information

For the IEMA Foundation Certificate in Environmental Management and IEMA Certificate in Environmental Management, you will receive 1 electronic membership certificate directly from IEMA. This will be emailed to you, and can take up to 3 weeks to be sent.

You will also be sent 1 physical copy of your certificate. These are sent from IEMA to RRC, who will then contact you to arrange despatch. Please allow 6 weeks for RRC to contact and send your certificate.

Missing and Replacement Certificates

It normally takes around 6 weeks from receipt of certificates at our offices for us to process and contact you to arrange delivery. If you booked directly with RRC and have not received an email regarding your certificate within 8 weeks of your results notification, please contact certificate@rrc.co.uk.

If you have lost your IOSH or IEMA certificate and would like a replacement, RRC can provide an electronic copy for certificates issued after March 2021. If your certificate is older, you need a new physical copy, or are looking to replace a NEBOSH Certificate:

  • NEBOSH - please refer to the NEBOSH replacement certificate policy here and Learner's fees list here
  • IOSH & IEMA - replacement certificates must be requested by RRC, so please contact certificate@rrc.co.uk. Fees apply.
Customer support
How to contact us

Customer support

How to contact us
Alternatively you can;
Call us on: +44 (0)208 944 3100
email: info@rrc.co.uk