| Type of Data | Purpose | Legal Basis for Processing | Duration it will be Retained |
|---|---|---|---|
| The contact details of anyone purchasing a product or service from RRC (including delegates attending our courses and the booker /invoice payer where these are different). Details of the contract and terms and conditions between you and RRC, including your Learning Agreement and relevant correspondence and actions to collect debts if required. |
To manage the services you have contracted to receive and to ensure that we provide you with the service we have contracted to provide. | Contract | For 7 years after the expiration of the current contract. |
| Your usage of any product or service you have purchased from RRC. | To monitor fair usage and your progress. | Contract | For 7 years after the expiration of the current contract. |
| Communications to/from you including recorded phone messages, e-mail messages or postings made on our forums. | To manage the contract | Contract | For 7 years after the expiration of the current contract. |
| Communications to/from relevant awarding bodies regarding your studies or assessments | To manage the contract. | Contract | For 7 years after the expiration of the current contract. |
| Details of any medical illnesses or disabilities where this is relevant to your studies or required by an Awarding Body. Note this is considered “special category data” and is subject to further protection. | To ensure that you are not disadvantaged in your studies or assessment as a result of a verifiable medical issue. | Consent / Contract | For 7 years after the expiration of the current contract. |
| The contact details of anyone enquiring with RRC and the booker/invoice payer where these are different. | To bring to your attention courses which may be of interest to you. | Consent / Legitimate interests | We review this data on a 3 year cycle. |
| Photos and videos of delegates | For promotional purposes | Consent | For as long as you consent for us to do so |
| Your IP address, operating system and browser type and details of website tracking and visitor behaviour. Full details of our policy on cookies can be found here. |
To facilitate the improvement of our online services and for system administration | Consent (by acceptance of the use of cookies) | For as long as you consent for us to do so |